Refund Policy
At SkyNestic, we aim to ensure a transparent and smooth refund process for our customers. This Refund Policy outlines the terms and conditions related to refunds for flight bookings made through our platform.
1. Eligibility for Refund
Refunds are subject to the fare rules and policies of the respective airline. Not all tickets are eligible for a full refund.
2. Processing of Refunds
Once a cancellation request is approved by the airline, the refund process will be initiated. Refund timelines may vary depending on the airline and payment method used.
3. Refund Timeframe
Refunds are typically processed within 7–14 business days after approval. However, delays may occur due to airline processing or banking procedures.
4. Deductions & Charges
Applicable cancellation charges, airline fees, and service charges may be deducted from the total refund amount.
5. Non-Refundable Bookings
Certain promotional or discounted fares may be non-refundable. In such cases, only applicable taxes may be refunded if permitted by the airline.
6. Payment Method
Refunds will be credited to the original payment method used during booking unless otherwise specified.
7. Third-Party Services
For bookings involving third-party services, refund policies of those providers may apply.
8. Contact for Refund Assistance
If you have any questions or need assistance with your refund, please contact us via WhatsApp. Our support team will assist you promptly.
9. Policy Updates
SkyNestic reserves the right to modify this Refund Policy at any time without prior notice.
